Early in the day, a member of our group was very badly injured on the bus. I didn't think it could get worse, but on the way home, our tour... read more guide, Harry, hopped on the microphone out of nowhere to lecture us about his conspiracy theories regarding 9/11 (FYI: He is a 9/11 "truther.") After he had gone on for about 20 minutes, I asked him to please stop and he did. It was incredibly scary to have someone at the wheel taking full advantage of his captive audience to push his own fringe beliefs. (To be clear, no one had asked about this or brought the topic up in any way. Most people were trying to sleep after a long day.) I signed up and paid good money to learn about Mt. Rainier, not what the guide thinks about Israel, the U.S. military, and the Mossad. Truly frightening and felt unsafe.

  I brought 2 adult children and one teenager with me. I feel that we did more riding than sightseeing. There were few stops and a lot of riding. The tour... read more guide forewent one of the stops but did not explain the reason, just said we were going to a dairy farm for ice cream. I did not travel 1000 miles to go to a dairy farm. The reason could have been the weather, it just wasn't explained. Three fourths of the way through the tour, the tourguide said, do we want to keep going or leave the park to go eat. Everyone obviously did not want to do that. The few things we saw were beautiful and it is a beautiful, must see park, but save your money and go to the Mt. Ranier tour.

  Joel was amazing i really loved this group tour despite wildfire smoke. Mt rainier was beautiful we saw marmots

  Joel was a great guide and very knowledgeable! We covered so much ground in just one day! I would definitely recommend this tour.

  Our tour guide was very knowledgeable. He also went out on the stops with us even if it was hiking a short distance.

  Great Mt Rainier tour with Cody, exceeded expectations. Knowledgeable & engaging guide & stunning scenery. Highly recommend.

  From the customer service and help provided by Desiree with a request to change my tour date, to the pickup time being spot on, to Mark’s wonderful personality and knowledge... read more of the area, to the wine and the falls… This tour was wonderful! I had to make a last minute change to my reservation and Desiree was a superstar and so friendly in our communications. Mark was right on time for pick up and his personality and friendliness from the moment he said hello made me feel comfortable right away. The tour was wonderful with some awesome wine tastings. The food at Maryhill was delicious and the falls were stunning. Mark was entertaining and patient with all guests. Everything about this tour was worth it. Definitely a great tour, especially if you’re looking for a little reprieve from the city.

  The tour to Mount Rainer, was awesome, It is the best of the best. Our guide knew very well every spot to get the best pictures, also he stopped every... read more time we have a chance to see animals. He looked for activities for the kids and took them with a Park ranger to do some activities and they won a jr park ranger badge, It was awesome. At the end he provided cup cakes to finish our adventure in the park, Very very very recommendable. Even it was raining in the morning in Seattle, the guide told us It might be raining up there in the mountain, all the way was very cloudy, but when we got in Paradise point , the sly was clearly blue and we could enjoy the mountain.

  Seeing the volcano up close was unforgettable. Our guide, Joe, was entertaining and knowledgeable. We had a long but worthwhile day.

  Seeing so many Seattle sights, learning history and meeting new people made for a great experience. Most importantly, James, our tour guide didn't allow blocked streets to ... read more impede our tour. He really made the trip memorable.

  Took a tour to Olympic National Park with Cory and it was great! He was knowledgeable, personable, and accommodating. Great tour!

  We booked the Mount Rainier day tour and Joe was our tour guide and driver. We had the most amazing time on this tour with Joe, he gave great... read more information throughout the trip and had funny stories to tell along the way. Our views and scenery were breathtaking, Joe pointed out different things to look at while we were driving through the park and stopped at different areas so we could take picture and site see. This trip was amazing and Joe made it fun and exciting!!

  Everything about our day trip to Mt. Rainier was wonderful. Easy booking, convenient pick up at our hotel, comfortable transportation, and plentiful snacks, food, and beverages...ALL part of the... read more package. Our guide for the day, Sean, was fantastic. He was friendly, encouraging, and a very safe driver. He was so knowledgable about National Park details and I found his information both interesting and educational. Sean helped us to experience Mt.Rainier in the snow-something we would never do on our own. It was a wonderful time making memories and I will definitely book another trip with Evergreen. Thanks again to Sean-tour guide extraordinaire!

  Ryan was great at communicating throughout the process. This was our first time as Touro users and with this experience we are now forever customers!
The car was immaculate and... read more handles so smoothly.
Pick up and drop off were very smooth and convenient.

  Great! - My friend & I had a lot of fun! Mt. Rainier is gorgeous & Harry was great! We got super lucky with the weather and were able to see the... read more mountain itself at the end of the day.

  Capt Steve gave an amazing tour. I really feel that I got to learn a lot about Seattle and experience the city. This was a great tour!

  Lucas was wonderful; amazing Seattle facts and information about the state throughout the trip! Beautiful sights, highly recommend!

  We got to see the major sites of Seattle, with frequent stops at places of interest. Our Guide included some of the music and stories about music celebrities from Seattle... read more into the tour. It was a very fun and informative tour.

  Great experience with Joe. Teenage girls (16/14) loved it. Mt was busy. Joe took us a way to C a ton

  Lucas was phenomenal! He stopped at a grocery store before we entered the park and gave us plenty of bathroom breaks. Best part was he offered 2 hike options. He... read more promised a difficult hike (for those of us up to it) and he d

  My family and I booked this Day Trip and everyone enjoyed it. Such beautiful landscape. John who was our tour guide was very knowledgeable about the park, and made sure... read more we saw the best spots at the right time. Unforgettable experience.

  We had a wonderful, comprehensive, fun tour with Capt Steve. His knowledge of the city is immeasurable, as is his patience and humor. He allowed for plenty... read more of timely bathroom and food breaks. It was great to be on a small bus with a small group (nine of us.)

Steve told many stories and incorporated music in his recitations throughout the day. We felt fortunate to leave the bus at the end of our tour knowing that we had a good knowledge of the city. Our day couldn't have been any better and we highly recommend the company and Steve.

  Lucas did a great job trying for the ever elusive view of the mountain. He was very knowledgeable about the park and the surrounding cities. The falls were beautiful and... read more the clouds finally moved and we got an amazing view of Mt. Rainier. My daughter and I each enjoyed the tour immensely.

  Wow, this tour was well worth it! Our tour guide Cory was fantastic. He was very personable and shared tons of information and stories about Seattle and Mount Rainier. He... read more made lots of stops along the way for us to grab food and drinks, use the washroom, and take photos.

  Very relaxing wine tasting tour that ended with chocolate! Cory the tour guide was very friendly, courteous and funny as well as accommodating.

  very entertaining and knowlegeable tour guide
the mt raimier park is beyond my expectations and would certainly go back

  Great time to Mt. Rainier with our Guide, Harry! I love that they pick up at our hotel, since we didn't have a car. The bus we were in was... read more older and pretty noisy, but they do have a newer bus, so hopefully you'll get that one. Harry was very nice and extremely patient with passengers who didn't care to follow instructions. Harry's a saint! Plenty of time was given for each stop, and he gave us anecdotes around each stop, but he didn't talk the entire time, which gave us quiet time, which was nice. Highly recommend this tour!

  We had a great time on our tour with Lucas to see Mt. Rainer. The weather was great so we were able to see the mountain at its best.... read more There is plenty to see and do for all even if you don’t prefer to do the more strenuous activities. We also took the tour with Cory to Olympic National Park the next day and you get to see so many great things throughout the park. There is a little more driving involved with this tour, but we’ll worth the drive Again this tour can be for those who like a little more strenuous activities and those who do not. What to wear, dress in layers and wear comfortable hiking or tennis shoes. On Mt. Rainer I was glad we had our waterproof hiking boots. Both tours will stop at a local place for you to purchase some lunch and snack items if you do not bring your own that morning. What to bring, backpack, snacks, binoculars, sunglasses and sunscreen if you are going during the summer. The nice feature about this company they will pick you up at hotel or a close location to your hotel.

  This was a great trip. The views we saw were breathtaking. Lucas, our tour guide, was extremely knowledgeable about the area. This was well worth the money!

  Mark was a fantastic driver and host. He has a great knowledge of Seattle is quite funny.
Thanks for making our tour one of a kind since many “regular”... read more activities were closed. I would do again.

  Joel was an amazing tour guide. He had a very deep understanding of the Park and native cultures. He understood the areas that could be visited based on the local... read more conditions (weather, closed areas, tides). He made the day great!

  Our tour guide, James, was awesome! He was very attentive and had so much knowledge. We had a great day and experience. We enjoyed the winery’s and the scenic route... read more we were taken on. It was a perfect day. Thanks James!

  Great tour. Lucas was very informative. Highly recommend taking this tour. Beautiful scenery. Lucas made sure to stop for picture taking experiences.

  Our tour with Captain Steve was packed with information and great stops! Try to get this tour in within a day or two of your arrival. You'll likely add more... read more places to visit to your itinerary after going on this tour. This tour is a great value because you see and learn so much---worth it! Good driving and the ride was comfortable. Sufficient time at each stop. Overall an enjoyable and worthwhile experience. Good for all travelers, singles, couples, families--doesn't matter. Even some of the stops I didn't think I'd be interested in, I learned something new. Was able to hear Captain Steve the entire time. It's the worst going on a tour when they have terrible equipment.

  We had so much fun our winery and waterfalls tour! On an off season day with only the 2 of us on the tour, I was surprised Customized Tours didn’t... read more cancel! Corey was an amazing guide that didn’t make us feel bad about being the only ones there; he even gave us options to customize the tour a little as a result! Corey was super informative about Seattle and the surrounding areas. Everyone we encountered on this tour was really friendly and accommodating. We bought way too much wine, saw beautiful views, and walked away with some great memories.

  I wish I could find a single word to describe this experience but I cannot. This was beyond what I prayed for with my husband! We traveled from Texas... read more in hopes of having a day filled with beautiful scenery and great surprises and we were blessed with that and more! Not only was our trip not cancelled, it was very intimate! Lucas was the best tour guide ever! He was personable, welcoming, interactive, funny and professional! My husband turned 40 and Lucas and Annie (other tourist) made this day happen for him! Although the rain was persistent, Lucas was determined to show us beautiful places and moments! From waterfalls to aged trees, to the best blackberry pie ever! Thank you for such an awesome experience! We will definitely be back when the weather is better to take the hike to the top!

  Tour was supposed to be 4 hours from 10-2:00. Me and my friend had another tour at 4:00pm also in Seattle. Driver had trouble with microphone on... read more bus so we stopped at Starbucks to switch vehicles. Driver asked if anyone had plans because tour might go long. I told driver we had to be at the Underground Tour at 4. So, we went on the tour. It was ok. We went to Fisherman's term just to eat a snack and pee. Went to Ballard locks and driver says to the group "sorry we have to to cut this short because two people have plans at 4". Seriously? He was running behind all day and it's my and my friends fault now? We didn't have time to go to the Fremont Troll for a photo. We got back to Seattle Center where I was parked at 3:50. We ran to my car to drive to Pioneer Square for next tour. I felt stressed all day due to time.

  Capt Steve gave us a super fun day of learning all about the city and its history. Even with Covid closures, he made this tour one of our favorites in... read more all of our travels. Definitely recommend and will book with customized tours again.

  Our guide, Cory, was knowledgeable and made the trip interesting and enjoyable we would definitely use Customized Tours again.

  Maryhill winery was the highlight of the trip. Good wines. Good food. Mark our driver was very funny and entertaining. He kept everyone engaged.