This was an AMAZING experience. It definitely challenged southern woman in the snow, but I can absolutely say that this experience left me breathless. I would recommend everyone to this... read more tour. Our guide was the manager of the business and he left absolutely nothing out. Enjoyed his presence and how attentive and kind he was. I can’t wait to go back!

  Joel was knowledgeble about the areas of Seattle he took us through. He made sure we were comfortable and made sure my 90 year old mother was comfortable too. He... read more showed us great places where we could take memorable pictures and made sure our whole group was in the pictures by taking them for us. We received a large overview of the beautiful city of Seattle as well as He showed us other things we could do on our own. He included telling us how to use the mass transit systems if we wanted to do more site seeing. It was a very wonderful and enjoyable tour.

  We had a wonderful time in spite of the weather!Lucas was our guide and he made sure we saw all we could weather permitting. I would definitely be back during... read more another season

  It was a cold cloudy day with drizzles in the park. Still a good tour for first timers and it wasn't crowded. Our tour guide, John, was very knowledgeable.

  Despite how short the tour was due to weather conditions, Lucas was an amazing tour guide. Definitely come back when weather conditions are better.

  Awesome way to experience Mt Rainier! Our guide Lucas was very knowledgeable, and create an awesome experience for everyone on the tour. Highly Recommend!

  James was fantastic and helped provide a wonderful day! Gave entertaining info and a great celebrity impression! Provided water for us throughout the day!

  I was lucky enough to have the business owner Joel take on us on our Olympic National Park tour. He was knowledgeable about all the areas we visited, made our... read more group feel welcomed, and he was very kind and funny. In addition, this tour will have a lot of driving involved and Joel did a wonderful job keeping us safe and engaged in conversation during the drive time. Forewarning - it will be a super long day but worth it. I was quite disappointed our group was not able to see Hurricane Bridge due to it being so foggy (gloomy and rainy weather forecasted for that day) however Joel took us to another hiking area near Crescent Lake with a gorgeous waterfall. I do recommend those who are visiting Seattle to take one day of your time to go on this tour. Beautiful beautiful nature... *chefs kiss*

  Views were amazing. Tour guide stopped at good spots to take photos. Too much lag time at spots and guide trying to show us wildlife. Not enough time to enjoy... read more hiking experience. Too rushed for that. Should have asked group what they preferred. Guide obsessed with trying to fine wildlife and not enough time to explore the mountain. He also talked too much about his personal life and long bus breaks.0

  Joel was a terrific tour guide in all respects. I am grateful to him for sharing his energy, information and jokes with us as we navigated 3 simply stunning sites... read more in Olympic National Park.

  Our tour guide, James, was awesome! He was very attentive and had so much knowledge. We had a great day and experience. We enjoyed the winery’s and the scenic route... read more we were taken on. It was a perfect day. Thanks James!

  The excursion to Mount Rainier was the highlight of our recent trip to Seattle. From the moment we were picked up a block from our downtown location, we were treated... read more to the knowledge and experience of our guide Joel. He was personable and entertaining which was a real treat. The scenery was breathtaking. Being three seniors, we were skeptical about how much hiking we’d be doing. Many trails were easy to navigate and not doing the steeper ones was an option. Joel always made a point of describing what was seen on the trails. It was a thoroughly enjoyable day that I highly recommend.

  Took a tour to Olympic National Park with Cory and it was great! He was knowledgeable, personable, and accommodating. Great tour!

  This is a six hour tour.
You get picked- up by a white tour bus. Driven to 1st winery, then to second, Falls and Chocolate Factory. Note that wineries... read more visited can change. Goose ridge winery was the better of the two because it was a real wine tasting with a pro guiding the tastings. The second was very informal and more for lunch. Driver explained sites and answered questions. Also note that there are additional costs: actual tastings, lunch and any extra purchases. Be prepared to spend 50.00 to 100.00 dollars more. Falls were nice and chocolate factory was interesting and we bought really good chocolate.

  I visited on 5th Jan 2020 - It was snowing & raining day long so we couldn't see the weather but -
- The tour was operated very well... read more /> - The tour guide - Joe was a great driver despite the continuous snow fall

  Had an absolutely wonderful time on this tour! Each place we stopped at was gorgeous with the snow and we were given great facts and history about the area. Make... read more sure you dress warm it gets pretty cold at the top! We highly recommend the tour to anyone who likes the outdoors!

  Very mixed experience with the 2 tours I booked. Yesterday, our British guide to the wineries (actually a wine tasting,very expensive and not extraordinay wines for me... but I'm French...)... read more did not teach us a lot on wine or the region, and I did not really appreciate his insistance on the tip topic, he spent more than 10 minutes talking about it, and even gave us twice his Venmo number to tip him if we did not have cash (which I found totally unprofessional). On the other hand, today's experience with Cory at Mount Rainier was incredible : funny, a lot of interesting facts, trying to please everyone with unplanned stops for ice cream e.g., and no word about the tip that he deserved much more than his colleague...

  Cory from Customized Tours was wonderful!! We spent the day going from Seattle to Mt Ranier and the knowledge he shared with us of the area on the way was... read more extremely interesting, the stops were fun and we were able to enjoy some of the scenery first hand on walks. He accommodated the needs of all his passengers and couldn’t have been nicer. I highly recommend using this tour company for any of their offerings!

  Corey was excellent and went above and beyond our customer expectations. He was funny and knowledgeable and accommodating to everyone's needs. He gave us great tips and helped us take... read more pictures. Highly recommend this tour with Corey!

  Mark is an excellent guide and a lot of fun. The participation in his trivia games made everyone comfortable & friendly in no time. The choice of winery... read more was perfect. Tours will be fun if guides can be like Mark! What a wonderful ending tour to our weeklong vacation.

  By far the best tours in Seattle. Rainier is beautiful and the tour gets you pretty up close to it. Our tour guide was knowledgeable, very friendly, and funny. I... read more did the tour by myself and didn't feel alone at all. I would do this again and highly recommend to others looking to experience the beauty of Rainier.

  Amazing experience. It was a beautiful day. We were able to go up to Paradise and hike around in the snow. All of the stops within the park were awesome!... read more Our tour guide, Joe, was very helpful and funny. Best tour we have ever had!

  Long bus ride with good information. Guide dropped us at the visitor center and disappeared for several hours. It turned out he went hiking alone on a more difficult trail... read more that he does not take customers on. It left several of us ordering what would have happened if he we injured on this solo adventure. We had no in formation as to who to contact. No information as to where he was, etc. we were not impressed.

  The tour to Mt. Rainier was as perfect as one could anticipate. Our tour guide, Don, was both informative and entertaining. His light hearted stories were funny and... read more enjoyable, which supplements the dead time on the trip to Mt Rainier.

Our memory of Mt Rainier is forever, and Don's stories a close second.

  Captain Steve was an awesome tour guide. He made sure all of us got to see what we wanted! He went out of his way to make sure we were... read more all comfortable throughout the tour. I will for sure use this company for future tours!

  This was the best tour I have ever taken! Joel was so knowledgeable and accommodating to all the guests. We visited a variety of beautiful locations, stopped for a yummy... read more lunch and took tons of pictures. The tour bus was very comfortable and the day just flew by! The ferry ride back had spectacular night skyline views of downtown Seattle. Cannot recommend this tour high enough!

  What a way to get familiar with some of Seattle’s local wineries as well as catching some amazing views at Snoqualmie Falls!

  Very relaxing wine tasting tour that ended with chocolate! Cory the tour guide was very friendly, courteous and funny as well as accommodating.

  Great tour. Would definitely recommend it for anyone visiting Seattle. Made stops with amazing views all along the way. Our guide Cory was excellent. There were also plenty of stops... read more for refreshments/food/restrooms. Cody was very knowledgeable.

  This was such a great experience! Loved having Mark as our tour guide (and sober driver!!) As a solo traveler this was great to meet new people and have a... read more fun day at the wineries without having to drive and to top it off you get to see a BEAUTIFUL waterfall!!! Perfect addiction to my trip! Thanks Mark!

  Mark, our tour guide, was really nice, funny, and knowledgeable about Seattle. He led us to some great wineries and Snoqualmie falls as well as the chocolate factory. He even... read more asked us where we would like to be dropped off! Great tour!!!

  Really enjoyed the tour to Mount Rainier. Lucas made the trip so much more fun with his stories and all of the interesting stops along the way. I would highly... read more recommend using Customized Tours!

  We had a wonderful time on our trip to Mt Rainier. Cory was our guide. He was very informative, safe and very helpful. He provided us with... read more extra water and snacks, which was super appreciative. The tour to Paradise was amazing. It was our first time in the Seattle area and the pictures of Mt Rainier and the surrounding landscapes do not do it justice. It was a memorable experience for us. Thank you Cory!

  Lucas did a great job trying for the ever elusive view of the mountain. He was very knowledgeable about the park and the surrounding cities. The falls were beautiful and... read more the clouds finally moved and we got an amazing view of Mt. Rainier. My daughter and I each enjoyed the tour immensely.

  This trip was fantastic, from beginning to end. It started on time and finished on time (a total of about 11-12 hours). Joel, our tour guide, was phenomenal. Extremely knowledgeable,... read more engaging, and entertaining - he made this trip from above average to simply excellent. I would recommend this trip to anyone, hands down.

  The driver trivia and the wineries. It was a beautiful van and alot of fun. Wineries were very good. Loved it!

  My husband and I were visiting Seattle for the first time and decided to do this Trip to Mt Rainier. From the moment we were picked up at the hotel... read more it started off great and ended great. Our tour guide Lucas was friendly, informative and entertaining and he did whatever he could to make our trip/tour an unforgettable one. We hiked to so many scenic vistas, but really the entire hike was breathtaking. Despite some mentioned areas in the tour being inaccessible due to the weather conditions, Lucas did his best and succeeded. He had great information on the local wildlife and one of the most interesting ones was about the giant land beavers. We coincidentally were on tour with another family that was from San Antonio Texas like us and that just made it even better. Overall we would 100% recommend this trip and highly highly, highly recommend you request Lucas. My husband and I want to come back in the summer and for sure we will be requesting Lucas if we do. This trip is one of our most memorable ones.

  We can’t say enough nice things about our guide, Joe Pritchard, who was very knowledgeable, funny and kind throughout our entire day to Mt Rainier. He kept our whole... read more group engaged with plenty of interesting and humorous stories about the areas we were traveling in. After he found out my wife and I were celebrating our 45th wedding anniversary, he bought a sheet cake and had it decorated with our names and the whole bus had anniversary cake later in the trip. What a great guy! We felt like Joe was our friend, rather than just a tour guide, by the end of the trip. We definitely enjoyed the day even though the weather was a bit foggy and rainy, so we never actually saw the mountain top. Kudos to Joe for keeping us informed, safe and laughing the whole day!

  Learned so much from our driver and guide, Lucas! And he was so entertaining the entire time. He made sure that there was something for everyone. It was an awesome... read more day from start to finish!

  Our tour guide, Joe, was absolutely amazing! He went out of his way to make sure everyone had a great time! Perfect visit to Mt Rainer!