The wine and waterfalls tour was excellent! Our driver, Woody, was so informative and knowledgeable about Seattle and all the areas the tour included. He followed all safety protocols and... read more was a delight to listen to for the day. I definitely recommend the tour and hope to take other visitors on the tour when they come to visit Seattle. Thank you for such a great time!

  My friend and I decided to take this tour last minute and we are so glad that we did! Our tour guide, John, is so knowledgeable about the mountain, trails,... read more etc. He is very friendly and welcomes any questions that guests may have. We were lucky enough to visit on a clear day with little to no wind so that made for awesome pictures!

Pro tip: you may have the option to eat your lunch in the van or wait until later in the tour to sit down and eat somewhere. If you want to make the most out of your time during the tour, definitely eat in the van and use your free time to hike around.

  Our guide Shannon arrived on time and immediately it became obvious she likes her job. She was very knowledgeable and entertaining. She made sure to accommodate us to assure an... read more excellent experience. The views of Mt. Rainier were spectacular from multiple locations, the stops along the way gave us wonderful views of the mountains and forests and the multiple spectacular water falls. All-in-all a great day! Thanks Shannon!

  This was the BEST experience. Joel is such a knowledgeable fun tour guide(and GREAT photographer!) who really made this tour a memory I won’t forget! I was celebrating my birthday,... read more he supplied brownies and had the group sing to me with the mountain behind us it was truly special. Snow shoeing was new to me and a tad scary at times but he assisted us all and made sure we saw incredible sites. 10/10 experience a MUST do!!

  Capt Steve was an excellent host and multi-tasking driver/educator. Steve was a wealth of information on the City of Seattle, he throws in mid-bits of info you would... read more never think of on your own. His ability to remember trivia and history is amazing along with his mix of iconic music relative to the city and the movie "Sleepless in Seattle". I'm sure that if I lived in Seattle we'd be friends sharing music interests and history. Kudos to Captain Steve...his personnel history added to the enjoyment of our tour as well. Thank you Captain for sharing.

  Lucas was a great tour guide. Made my visit Seattle so much better. Although our original plans were a bit derailed because Paradise Summit was closed due to a search... read more for a missing person, Lucas identified a great alternative taking us on a 10 mi hike to beautiful Lake George.

I def recommend this tour.

  I visited on 5th Jan 2020 - It was snowing & raining day long so we couldn't see the weather but -
- The tour was operated very well... read more /> - The tour guide - Joe was a great driver despite the continuous snow fall

  Lucas was wonderful; amazing Seattle facts and information about the state throughout the trip! Beautiful sights, highly recommend!

  If you’re debating, this guided tour is so worth it. I am not an experienced hiker but I wanted the opportunity to hike. Joel took us up.... read more It’s small groups now due to COVID-19 precautions. I learned that this is a family owned and operated business and it felt like my friend picked me up to show me around the home he loves. Mt. Rainier is unbelievably huge. I would have missed so much if I had tried to do it on my own.

  The tour itself was pretty great. Our tour guide was awesome and so knowledgeable. It was a great time and I feel like we got to see so many things!... read more My only recommendation would be to expand the
pick up options to accommodate Airbnb or guests who stay with family better. If you are planning to get picked up from a park and ride, avoid Kent Park and Ride at all costs. We parked our rental at the Kent Park and Ride and returned to have found car parts stolen from our car with our car unable to even be driven. Maybe better pick up options would avoid this in the future?

  It was a great experience. It was extremely beautiful and I loved that the stops weren’t rushed so I could really take in the experience and get some good photos.... read more The guide was very knowledgeable. Be aware that the guide doesn’t accompany you in every hike. For the mountain hike, he just gave us the “lay of the land” and the group went hiking on our own. It was a little unexpected but still nice, made me feel like a true mountain hiker. There was light snow with no rain when I went (March 2021).

  Capt Steve gave us a super fun day of learning all about the city and its history. Even with Covid closures, he made this tour one of our favorites in... read more all of our travels. Definitely recommend and will book with customized tours again.

  Joel was amazing i really loved this group tour despite wildfire smoke. Mt rainier was beautiful we saw marmots

  The tour bus picked us up from our downtown Seattle hotel on time. Captain Steve was fun, corny, and goofy. He showed us all of the great city sites. Hope... read more to go back once COVID is over to visit the places that were closed.

  My husband booked this excursion as part of our Spring Break activities. Lucas was a great tour guide. The trip was well organized but flexible. He is very knowledgeable about... read more the area, shares lots of fun facts and had a quirky sense of humor. My only recommendation... if Lucas offers snow shoes, take him up on the offer! Although Lucas thought the trail may be packed down, it wasn’t, which made hiking in powder snow much more challenging. Needless to say, I chose to turn around after 1/2 mile while my husband forged ahead with Lucas. If we come back to Seattle, I will definitely be booking another trip but hoping that will be in the summer to see the wild flowers and pick berries. Thanks for a great time, Lucas!!

  For the weather, the people, and photography practice it is perfect. My time with Customized Tours guiding an easy getaway was simple. Thanks!

  Wow, what a day! I wasn’t sure what to expect with it being pretty cold and wet, but this tour was a blast. It had everything, beautiful lakes, waterfalls, beautiful... read more lush forest, ocean beaches, hiking (be prepared to do a fair bit, at least 5 or 6 miles). Cresent Lake is breathtaking and Tongue point was a beautiful surprise at low tide with all the tide pools. Joel did an excellent job of showing us all the diverse landscape and some super cool hidden gems. There were even a few things we missed due to road closures so I will definitely be going back on another tour when the weather warms up. This place is truly spectacular and I couldn’t have asked for a more friendlier and knowledgeable guide.

  Visited 2 wineries and Boehm's Chocolate as well as Snoqualamie Falls. Mark our driver was great. Very small group.

  Everything, Lucas was very personable funny and knowledgeable. The park was beautiful. Definitely worth every cent!

  The tour was absolutely amazing Captain Steve was very friendly informative and shared a lot of stories and information about Seattle. It was my wife and i first visit to... read more the emerald city and it was a enjoyable experience.

  My girlfriend and I did the wine tour yesterday with one other couple and Mark was an amazing tour guide. Very friendly and accommodating the whole time. Mark had a... read more lot of knowledge of the city and made the tour what it was. Snoqualmie Falls were amazing! Highly recommend this tour for anyone on the fence, well worth it.

  Everything about our day trip to Mt. Rainier was wonderful. Easy booking, convenient pick up at our hotel, comfortable transportation, and plentiful snacks, food, and beverages...ALL part of the... read more package. Our guide for the day, Sean, was fantastic. He was friendly, encouraging, and a very safe driver. He was so knowledgable about National Park details and I found his information both interesting and educational. Sean helped us to experience Mt.Rainier in the snow-something we would never do on our own. It was a wonderful time making memories and I will definitely book another trip with Evergreen. Thanks again to Sean-tour guide extraordinaire!

  John is an excellent guide. knowledgeable and friendly. Took us to all the most visited spots; and was very considerate. Olympic National Park is truly a thing of beauty and... read more should be on everyone's bucket list; especially if visiting Seattle.

  Captain Steve was great. Very accommodating. He’s been living in Seattle for decades, so he knows his stuff. We got to do a few extra things given the small crowd... read more traffic due to covid. It felt like a food tour since we had so many opportunities to stop and eat. Great tour, with awesome views of the city from several angles, and interesting stories.

  Today March 8th, my wife and I took the Mt. Rainier Day Tour. Lucas was fantastic, such a friendly, fun and enthusiastic guide, he made the full experience fantastic.... read more We always found the best view sports for pictures, the hiking was amazing with breathtaking views, we spotted wild life and even enjoyed a delicious blueberry pie on our way back to the hotel.

  Even though we took this trip during COVID, I had a great time! Our bus was below capacity with only 9 people to keep social distancing. They picked... read more us up at our hotel downtown and the small group made it feel personalized, intimate, and made for more time at the various locations.

Lucas was our guide and he was so awesome, friendly, and down to earth, providing knowledge and tidbits of the areas we travelled to and giving us options for what we wanted to do.

There was plenty of time for us to go hiking and do our own thing. I'm so glad I did it and definitely recommend it.

  Had a great time on this tour! Would definitely recommend for anyone interested. Loved the tour guides Joel and Lucas. Very informative and friendly!

  This is a great family own business. They are taking all the necessary measures to keep everyone, safe. Joel was our guide. He is friendly, knowledge and very experienced. ... read more />
I highly, recommend this day trip. The scenery was breathtaking. One of the best excursions we have ever, been on. I’m so glad we booked this!

  Mist came up, but feelings was fantastical anyway. Mist in the hills is a common phenomenon but I had it for the first time. I've been to this place several... read more times, every time is different, but always beautiful!

  This tour was fantastic. Our tour guide Frankie was so informative and friendly. Would highly recommend seeing how these incredible machines are manufactured. Only downside is not able to take... read more photos but can understand why.

  Cory the guide made this trip so much fun! I would highly recommend this trip it was the best part of my Seattle visit!

  Beautiful! Highly recommended trip. Took tour with guide and seen several other sites during trip. One stop shop!

  Joel was awesome and very informative. He knew exactly where there would be elk and I thought that was pretty cool. I’m sure not everyone might get that chance. Highly... read more recommend to anyone looking for beautiful views and awesome tour guide!

  Mark was our driver & he was absolutely fantastic! My sister and I got confused on the pick up time from the falls & he waited for us. He... read more was very nice about us being late. Really appreciated that. Would highly recommend this tour to visitors and locals!

  Had an amazing and safe time. Great views and sightseeing. Lucas was really great, thorough , and communicative during the whole tour. Ended the day with some pie. This was... read more the highlight of our Seattle trip. Everything was safe during this pandemic.

  I am SO glad I was able to take this tour! And very grateful as this was definitely the highlight of my trip. Thank you to Desiree for her sweet... read more customer service and for Mark for being an awesome funny and informative tour guide! HIGHLY RECOMMEND to everyone! I wouldn't have been able to see all these sites on my own.

  Excellent driver, comfortable bus, beautiful scenery on the way there, very easy access to the main street of leavenworth, and great timing to spend the day there! My friend and... read more I thought the bus was the perfect option for our day trip needs! We especially appreciated the snacks on the bus ride, movie on the way back, ability to drop off items on the bus (so that we didn't have to carry them the whole day) and having a rest stop on the way there. A couple of suggestions: 1) it appeared that the bus driver and tour guide were not quite on the same page with the itinerary and number of stops, so it would be nice if this were more clear to everyone, including riders, upfront. 2) Although we sincerely appreciated the spirit and cheer of the tour guide, I think that cutting the long list of cheesy jokes and swapping them out for an additional movie (for the way there) would be more enjoyable for everyone on the trip.

  Mark was a fantastic driver and host. He has a great knowledge of Seattle is quite funny.
Thanks for making our tour one of a kind since many “regular”... read more activities were closed. I would do again.

  I traveled with my husband and my daughter. We all have good impressed time. The guide whom we called him Joe was a very knowledgeable. I believe d the the... read more whole tour groups all impressed with this trip

  Loved this day trip! Lucas was our guide and he arrived promptly at the designated place and time. He was thoughtful, kind, and easy to speak with. Lucas... read more was very knowledgeable about the area and provided detailed information about landmarks. We were fortunate enough to have clear skies and were able to snow shoe all the way to glacial vista - it was an amazing view! We had such a wonderful day and highly recommend this day trip!