Guide was awesome! He knew the area well along with the history! He was very courteous and nice and it added to an amazing trip! Will definitely book again next... read more time I'm back!

  We absolutely loved our tour of Mount Rainier and this tour was perfect! Our guide Lucas was so friendly, knowledgeable and accommodating and we really appreciated him! Because our tour... read more was just our group and one other lovely lady, Lucas was able to be really flexible with us and get us around to various points in the park! We saw so much! Perhaps I hadn't read the tour descriptions well enough, but we were surprised by the amount of hiking we did, but we enjoyed it! This isn't just a hop on hop off bus tour--we actually hiked to a couple of waterfalls, etc. We also enjoyed the hour or so we had on our own up at Sunrise to visit the gift shop, talk with the rangers and hike a couple of short trails (in the rain!).

If you're in the Seattle area and want to visit Mt. Rainier, I'd highly recommend booking this tour!

  Beautiful! Highly recommended trip. Took tour with guide and seen several other sites during trip. One stop shop!

  First I would like to say that Mark, our driver and tour guide was the nicest, funniest man and one of the reasons we had such an amazing time on... read more this tour. We ended up going with another couple so 4 people in total which allowed some flexibility by fitting in a couple extra stops. First we went to Kerry park due to extra time, and it was stunning. Next we headed to the wineries which were amazing and came home with 4 bottles (whoops). There was food at one of the wineries which was super convenient. We brought a sandwich just in case but the food we had was excellent we didn’t end up eating the sandwhich. We then went to the waterfall which we were able to enjoy stunning views of the Snoqualmie falls. Lastly we ended at the chocolate factor where (you guessed it) we purchased an overload of handcrafted chocolate and received a tour of the small chocolate making area and met the owner, they also gave us a free treat! The experience was overall 100% worth the money and recommended to anyone coming to Seattle to learn more about the city, it’s wine country and chocolatiers in the area. Ask for mark!!! Best tour guide ever.

  This is a great family own business. They are taking all the necessary measures to keep everyone, safe. Joel was our guide. He is friendly, knowledge and very experienced. ... read more />
I highly, recommend this day trip. The scenery was breathtaking. One of the best excursions we have ever, been on. I’m so glad we booked this!

  Had an amazing and safe time. Great views and sightseeing. Lucas was really great, thorough , and communicative during the whole tour. Ended the day with some pie. This was... read more the highlight of our Seattle trip. Everything was safe during this pandemic.

  Even though we took this trip during COVID, I had a great time! Our bus was below capacity with only 9 people to keep social distancing. They picked... read more us up at our hotel downtown and the small group made it feel personalized, intimate, and made for more time at the various locations.

Lucas was our guide and he was so awesome, friendly, and down to earth, providing knowledge and tidbits of the areas we travelled to and giving us options for what we wanted to do.

There was plenty of time for us to go hiking and do our own thing. I'm so glad I did it and definitely recommend it.

  This is a six hour tour.
You get picked- up by a white tour bus. Driven to 1st winery, then to second, Falls and Chocolate Factory. Note that wineries... read more visited can change. Goose ridge winery was the better of the two because it was a real wine tasting with a pro guiding the tastings. The second was very informal and more for lunch. Driver explained sites and answered questions. Also note that there are additional costs: actual tastings, lunch and any extra purchases. Be prepared to spend 50.00 to 100.00 dollars more. Falls were nice and chocolate factory was interesting and we bought really good chocolate.

  The tour was absolutely amazing Captain Steve was very friendly informative and shared a lot of stories and information about Seattle. It was my wife and i first visit to... read more the emerald city and it was a enjoyable experience.

  We had an amazing experience on this 12hr tour that took us to three different stops each with its own unique ecosystem. Olympic National Park is truly a place like... read more no other. Our guide John was great informative, punctual, and polite. The tour involved about 4 miles of moderate walking broken up over the three stops. The ferry ride back to Seattle offered an awesome view of the city at night. We highly recommend this tour it was everything we were looking for.

  Awesome guide great experience learned a lot about Seattle Awesome views great relaxed time do recommend this for couples

  The tour itself was pretty great. Our tour guide was awesome and so knowledgeable. It was a great time and I feel like we got to see so many things!... read more My only recommendation would be to expand the
pick up options to accommodate Airbnb or guests who stay with family better. If you are planning to get picked up from a park and ride, avoid Kent Park and Ride at all costs. We parked our rental at the Kent Park and Ride and returned to have found car parts stolen from our car with our car unable to even be driven. Maybe better pick up options would avoid this in the future?

  This was a nice tour! Cory was knowledgeable, helpful and very friendly. The falls are spectacular, the wine tastings were great and the food was delicious!

  My friend and I decided to take this tour last minute and we are so glad that we did! Our tour guide, John, is so knowledgeable about the mountain, trails,... read more etc. He is very friendly and welcomes any questions that guests may have. We were lucky enough to visit on a clear day with little to no wind so that made for awesome pictures!

Pro tip: you may have the option to eat your lunch in the van or wait until later in the tour to sit down and eat somewhere. If you want to make the most out of your time during the tour, definitely eat in the van and use your free time to hike around.

  Excellent driver, comfortable bus, beautiful scenery on the way there, very easy access to the main street of leavenworth, and great timing to spend the day there! My friend and... read more I thought the bus was the perfect option for our day trip needs! We especially appreciated the snacks on the bus ride, movie on the way back, ability to drop off items on the bus (so that we didn't have to carry them the whole day) and having a rest stop on the way there. A couple of suggestions: 1) it appeared that the bus driver and tour guide were not quite on the same page with the itinerary and number of stops, so it would be nice if this were more clear to everyone, including riders, upfront. 2) Although we sincerely appreciated the spirit and cheer of the tour guide, I think that cutting the long list of cheesy jokes and swapping them out for an additional movie (for the way there) would be more enjoyable for everyone on the trip.

  Had a great time on this tour! Would definitely recommend for anyone interested. Loved the tour guides Joel and Lucas. Very informative and friendly!

  The wine and waterfalls tour was excellent! Our driver, Woody, was so informative and knowledgeable about Seattle and all the areas the tour included. He followed all safety protocols and... read more was a delight to listen to for the day. I definitely recommend the tour and hope to take other visitors on the tour when they come to visit Seattle. Thank you for such a great time!

  Mark was our driver & he was absolutely fantastic! My sister and I got confused on the pick up time from the falls & he waited for us. He... read more was very nice about us being late. Really appreciated that. Would highly recommend this tour to visitors and locals!

  Disappointed with the tour overall. Having used other tour operators, was disappointed with the level of service. Overpriced and not worth it

  I loved this tour! Captain Steve was very knowledgeable and made the trip very enjoyable by engaging us with trivia and songs. I totally will take this trip again

  I took my son to Seattle to celebrate his 14th birthday and decided to book a tour to Mt Rainier. I'm so glad I did, my son loved it! Our... read more tour guide Joel was great, even bought cupcakes to celebrate my son's bday. Mt Rainier is beautiful and having a tour guide makes it better because he knew exactly where to go for breath taking views. Snow gear was provided for the hike which was a huge plus. Overall it was a great experience and will definitely go back in the summer time.

  Joel was an excellent tour guide. He is very thorough and knowledgeable of the area. He provides a very thoughtful and friendly experience. My husband and I were on our... read more honeymoon, and he helped the celebration by providing us with a sweet treat. This tour is a must!

  Loved this day trip! Lucas was our guide and he arrived promptly at the designated place and time. He was thoughtful, kind, and easy to speak with. Lucas... read more was very knowledgeable about the area and provided detailed information about landmarks. We were fortunate enough to have clear skies and were able to snow shoe all the way to glacial vista - it was an amazing view! We had such a wonderful day and highly recommend this day trip!

  Joel made this experience a 5/5. He was very patient, thorough, humorous, knowledgeable, & I felt very safe with him as our tour guide. He showed us all around mt... read more Rainer & tailored the experience to our groups skill level. Overall a great experience. Would 100% recommend to a friend.

  Our driver was Lucas and he kept us entertained and was knowledgeable about the area. The views were amazing. We walked through the snow with snowshoes provided by the company.... read more We stopped several times to enjoy the breathtaking scenery. Went in midst of COVID and felt safe the entire time. I highly recommend the trip to Mt Rainer and thank Lucas for such a truly wonderful day!

  I was lucky enough to have the business owner Joel take on us on our Olympic National Park tour. He was knowledgeable about all the areas we visited, made our... read more group feel welcomed, and he was very kind and funny. In addition, this tour will have a lot of driving involved and Joel did a wonderful job keeping us safe and engaged in conversation during the drive time. Forewarning - it will be a super long day but worth it. I was quite disappointed our group was not able to see Hurricane Bridge due to it being so foggy (gloomy and rainy weather forecasted for that day) however Joel took us to another hiking area near Crescent Lake with a gorgeous waterfall. I do recommend those who are visiting Seattle to take one day of your time to go on this tour. Beautiful beautiful nature... *chefs kiss*

  Mt Rainier was unfortunately closed due to mudslide during our visit. So the operator very promptly let us know and offered us the option to refund or go on an... read more alternative tour. As the operator did preface, they don't do Olympic during the winter, so this was a trial run. Hence I think the itinerary certainly hasn't been refined well enough ; this tour involves a ferry ride, and due to timing we had to wait 45 minutes or so because we just missed the previous ferry. After we got to the park, we ended up only going to 2 spots due to distance and time, which is certainly less than what we were initially told.

Overall I think our tour guide was great, friendly and helpful ; and the tour company did what they could. Just slightly disappointing that Mt Rainier was closed and we weren't able to get on the original itinerary.

  This is the perfect place to get away from man’s created world...summer spring winter or fall enjoy all of the wonder of nature. A trip to Seattle would not... read more be complete without a trip to Mount Rainier.

  Had an absolutely wonderful time on this tour! Each place we stopped at was gorgeous with the snow and we were given great facts and history about the area. Make... read more sure you dress warm it gets pretty cold at the top! We highly recommend the tour to anyone who likes the outdoors!

  Our tour guide was very knowledgeable. He also went out on the stops with us even if it was hiking a short distance.

  Lucas was wonderful; amazing Seattle facts and information about the state throughout the trip! Beautiful sights, highly recommend!

  Our timing wasn’t great but we made the best of our time in Seattle during a very foggy and smoky few days. We had no previously scheduled plans so at... read more 7am on Saturday I called this tour company to see if they had anything available that day. Thanks to LaToya, two and a half hours later we met our city tour guide Captain Steve. There were only five of us on the tour due to the virus, and yet Steve pulled out all the stops to ensure we experienced as much as possible. He really knows a great deal of the history of Seattle, and his stories and music made our tour very worthwhile. Some typical stops were closed but Steve found alternative places to visit. Our tour actually lasted five hours—we totally got our money’s worth!! Thanks to LaToya and Captain Steve for making our first day in Seattle a great success!!

  My girlfriend and I did the wine tour yesterday with one other couple and Mark was an amazing tour guide. Very friendly and accommodating the whole time. Mark had a... read more lot of knowledge of the city and made the tour what it was. Snoqualmie Falls were amazing! Highly recommend this tour for anyone on the fence, well worth it.

  We had so much fun our winery and waterfalls tour! On an off season day with only the 2 of us on the tour, I was surprised Customized Tours didn’t... read more cancel! Corey was an amazing guide that didn’t make us feel bad about being the only ones there; he even gave us options to customize the tour a little as a result! Corey was super informative about Seattle and the surrounding areas. Everyone we encountered on this tour was really friendly and accommodating. We bought way too much wine, saw beautiful views, and walked away with some great memories.

  I wish I could find a single word to describe this experience but I cannot. This was beyond what I prayed for with my husband! We traveled from Texas... read more in hopes of having a day filled with beautiful scenery and great surprises and we were blessed with that and more! Not only was our trip not cancelled, it was very intimate! Lucas was the best tour guide ever! He was personable, welcoming, interactive, funny and professional! My husband turned 40 and Lucas and Annie (other tourist) made this day happen for him! Although the rain was persistent, Lucas was determined to show us beautiful places and moments! From waterfalls to aged trees, to the best blackberry pie ever! Thank you for such an awesome experience! We will definitely be back when the weather is better to take the hike to the top!

  Mark, our tour guide, was really nice, funny, and knowledgeable about Seattle. He led us to some great wineries and Snoqualmie falls as well as the chocolate factory. He even... read more asked us where we would like to be dropped off! Great tour!!!

  This was a great tour of the city. Marc was our guide and he was a wealth of historical information and very knowledgeable about Seattle. He made the... read more tour fun with trivia questions we tried to answer. There were many opportunities for pictures. We saw wildlife and so many sites, I'd recommend you booking this tour and definitely ask for Marc. He was helpful, personable, wore a mask, practiced social distancing and kept us laughing.

  Lucas was our tour guide, we only had a small group of 5 but I think that made it so much better, rather than a large group. He was super... read more friendly and funny and gave a lot of good tips and suggestions.

The weather was not great, it was pretty snowy and it even started to become a blizzard towards the end but that didn’t ruin our experience at all. He took us snowshoeing down to Narada Falls and we went sledding in Paradise. Overall amazing experience and I would love to come back during the warmer months and do this trip again

  Everything about our day trip to Mt. Rainier was wonderful. Easy booking, convenient pick up at our hotel, comfortable transportation, and plentiful snacks, food, and beverages...ALL part of the... read more package. Our guide for the day, Sean, was fantastic. He was friendly, encouraging, and a very safe driver. He was so knowledgable about National Park details and I found his information both interesting and educational. Sean helped us to experience Mt.Rainier in the snow-something we would never do on our own. It was a wonderful time making memories and I will definitely book another trip with Evergreen. Thanks again to Sean-tour guide extraordinaire!

  Great tour to get a good overview of the city and neighborhoods. Capt Steve was a great guide and so knowledgeable about the city and insides and out. ... read more Learned so many things I didn't know or would never have learned.
This was a great first day activity and I recommend doing it both if you will only be here for a day or if you plan to stay longer as it will give you a great idea about areas of the city you want to explore further.
My only recommendation would have been to have better planned break and lunch stops.
Everyone including guide wore masks. Plenty of hand sanitizer and wipes available during trip.