I’m so glad that we paid for a tour because of I had tried to get my girlfriend to do the tour on my own she probably would have pushed... read more me off! Lucas was a great guide and alerted us about the food situation and stopped for groceries and provided last minute reminders to get cold gear if needed. He was very knowledgeable of the area and accommodating to the several different hiking capabilities of the group. Hiking in the snow was a very unique experience that we likely wouldn’t have done without a guide like Lucas. If going in the winter pack warm and waterproof shoes and pants!

  To be clear, my PNW experience is limited to Washington State. However, from what I have seen of it and what I experienced on this tour, the best of it... read more is there, at Mount Rainier. The tour was efficient and comprehensive, with hotel pickup in central Seattle, a stop at a grocery store for preparations, stops at different attractions (visitor's center, waterfalls, etc.), hiking weather permitting, a stop at a local cafe/restaurant for pie, and dropoff.

Clean, well supplied van with reasonable COVID-19 cleaning protocols in place, and local, knowledgeable guide.

  The tour bus picked us up from our downtown Seattle hotel on time. Captain Steve was fun, corny, and goofy. He showed us all of the great city sites. Hope... read more to go back once COVID is over to visit the places that were closed.

  Our tour guide was very knowledgeable. He also went out on the stops with us even if it was hiking a short distance.

  Great tour and driver picked us up on time from our hotel. I loved that the tour provided snow shoes for hiking. Mt Rainier is tough to climb but I... read more did it with our guide. Wear sunscreen as I got really burnt. The tour provided bottle waters. I would suggest also offering sunscreen as well to tourists. Tour guide was friendly and provided nice service. I think his name was Lucas or Luke.

  Our timing wasn’t great but we made the best of our time in Seattle during a very foggy and smoky few days. We had no previously scheduled plans so at... read more 7am on Saturday I called this tour company to see if they had anything available that day. Thanks to LaToya, two and a half hours later we met our city tour guide Captain Steve. There were only five of us on the tour due to the virus, and yet Steve pulled out all the stops to ensure we experienced as much as possible. He really knows a great deal of the history of Seattle, and his stories and music made our tour very worthwhile. Some typical stops were closed but Steve found alternative places to visit. Our tour actually lasted five hours—we totally got our money’s worth!! Thanks to LaToya and Captain Steve for making our first day in Seattle a great success!!

  Our guide was great and very knowledgeable of the area, made us feel comfortable, stopped at every stop an ample amount of time for us to explore. We were lucky... read more to see the mountain as the clouds cleared unexpectedly and our guide quickly altered plans to visit all the great viewpoints to see the mountain before the clouds set-in again. Provided all the gear needed for hiking in the snow. Overall it was an amazing experience.

  First I would like to say that Mark, our driver and tour guide was the nicest, funniest man and one of the reasons we had such an amazing time on... read more this tour. We ended up going with another couple so 4 people in total which allowed some flexibility by fitting in a couple extra stops. First we went to Kerry park due to extra time, and it was stunning. Next we headed to the wineries which were amazing and came home with 4 bottles (whoops). There was food at one of the wineries which was super convenient. We brought a sandwich just in case but the food we had was excellent we didn’t end up eating the sandwhich. We then went to the waterfall which we were able to enjoy stunning views of the Snoqualmie falls. Lastly we ended at the chocolate factor where (you guessed it) we purchased an overload of handcrafted chocolate and received a tour of the small chocolate making area and met the owner, they also gave us a free treat! The experience was overall 100% worth the money and recommended to anyone coming to Seattle to learn more about the city, it’s wine country and chocolatiers in the area. Ask for mark!!! Best tour guide ever.

  Loved this day trip! Lucas was our guide and he arrived promptly at the designated place and time. He was thoughtful, kind, and easy to speak with. Lucas... read more was very knowledgeable about the area and provided detailed information about landmarks. We were fortunate enough to have clear skies and were able to snow shoe all the way to glacial vista - it was an amazing view! We had such a wonderful day and highly recommend this day trip!

  Capt Steve gave us a super fun day of learning all about the city and its history. Even with Covid closures, he made this tour one of our favorites in... read more all of our travels. Definitely recommend and will book with customized tours again.

  Guide was awesome! He knew the area well along with the history! He was very courteous and nice and it added to an amazing trip! Will definitely book again next... read more time I'm back!

  Our driver was Lucas and he kept us entertained and was knowledgeable about the area. The views were amazing. We walked through the snow with snowshoes provided by the company.... read more We stopped several times to enjoy the breathtaking scenery. Went in midst of COVID and felt safe the entire time. I highly recommend the trip to Mt Rainer and thank Lucas for such a truly wonderful day!

  My family and I booked this Day Trip and everyone enjoyed it. Such beautiful landscape. John who was our tour guide was very knowledgeable about the park, and made sure... read more we saw the best spots at the right time. Unforgettable experience.

  Excellent driver, comfortable bus, beautiful scenery on the way there, very easy access to the main street of leavenworth, and great timing to spend the day there! My friend and... read more I thought the bus was the perfect option for our day trip needs! We especially appreciated the snacks on the bus ride, movie on the way back, ability to drop off items on the bus (so that we didn't have to carry them the whole day) and having a rest stop on the way there. A couple of suggestions: 1) it appeared that the bus driver and tour guide were not quite on the same page with the itinerary and number of stops, so it would be nice if this were more clear to everyone, including riders, upfront. 2) Although we sincerely appreciated the spirit and cheer of the tour guide, I think that cutting the long list of cheesy jokes and swapping them out for an additional movie (for the way there) would be more enjoyable for everyone on the trip.

  I visited on 5th Jan 2020 - It was snowing & raining day long so we couldn't see the weather but -
- The tour was operated very well... read more /> - The tour guide - Joe was a great driver despite the continuous snow fall

  Lucas was a great tour guide. Made my visit Seattle so much better. Although our original plans were a bit derailed because Paradise Summit was closed due to a search... read more for a missing person, Lucas identified a great alternative taking us on a 10 mi hike to beautiful Lake George.

I def recommend this tour.

  My girlfriend and I did the wine tour yesterday with one other couple and Mark was an amazing tour guide. Very friendly and accommodating the whole time. Mark had a... read more lot of knowledge of the city and made the tour what it was. Snoqualmie Falls were amazing! Highly recommend this tour for anyone on the fence, well worth it.

  The tour was absolutely amazing Captain Steve was very friendly informative and shared a lot of stories and information about Seattle. It was my wife and i first visit to... read more the emerald city and it was a enjoyable experience.

  Disappointed with the tour overall. Having used other tour operators, was disappointed with the level of service. Overpriced and not worth it

  Mark was our driver & he was absolutely fantastic! My sister and I got confused on the pick up time from the falls & he waited for us. He... read more was very nice about us being late. Really appreciated that. Would highly recommend this tour to visitors and locals!

  I am SO glad I was able to take this tour! And very grateful as this was definitely the highlight of my trip. Thank you to Desiree for her sweet... read more customer service and for Mark for being an awesome funny and informative tour guide! HIGHLY RECOMMEND to everyone! I wouldn't have been able to see all these sites on my own.

  The tour guide was very knowledgeable. We were lucky it was a clear day and we were able to view mount rainier for most of the drive there. On the... read more way there and back you stop at a grocery store for a bathroom break, drinks and snacks. It also has a Starbucks inside. Also on the way there and back you stop At a scenic viewpoint with Mount rainier in the background for pictures. We hiked down to a waterfall, we made it up to the visitor center a little over 5000 feet, and we were able to see and play with a lot of snow. The company also provide snow chains for your shoes, gloves, and other accessories if needed. Make sure to wear her snow shoes and warm clothes including gloves you will have a hard time if you are wearing tennis shoes. The tour guide even went above and beyond returning my daughters camera the next morning to our hotel that she left on the bus. My daughter is 10 and she did very well on this tour. It is a long day of travel but the views and seeing Mount Rainier are worth it. They are honest people and I would definitely recommend this tour.

  I loved this tour! Captain Steve was very knowledgeable and made the trip very enjoyable by engaging us with trivia and songs. I totally will take this trip again

  John is an excellent guide. knowledgeable and friendly. Took us to all the most visited spots; and was very considerate. Olympic National Park is truly a thing of beauty and... read more should be on everyone's bucket list; especially if visiting Seattle.

  This was a nice tour! Cory was knowledgeable, helpful and very friendly. The falls are spectacular, the wine tastings were great and the food was delicious!

  This was a great tour of the city. Marc was our guide and he was a wealth of historical information and very knowledgeable about Seattle. He made the... read more tour fun with trivia questions we tried to answer. There were many opportunities for pictures. We saw wildlife and so many sites, I'd recommend you booking this tour and definitely ask for Marc. He was helpful, personable, wore a mask, practiced social distancing and kept us laughing.

  This tour was fantastic. Our tour guide Frankie was so informative and friendly. Would highly recommend seeing how these incredible machines are manufactured. Only downside is not able to take... read more photos but can understand why.

  If you’re debating, this guided tour is so worth it. I am not an experienced hiker but I wanted the opportunity to hike. Joel took us up.... read more It’s small groups now due to COVID-19 precautions. I learned that this is a family owned and operated business and it felt like my friend picked me up to show me around the home he loves. Mt. Rainier is unbelievably huge. I would have missed so much if I had tried to do it on my own.

  Joel was amazing i really loved this group tour despite wildfire smoke. Mt rainier was beautiful we saw marmots

  My friend and I decided to take this tour last minute and we are so glad that we did! Our tour guide, John, is so knowledgeable about the mountain, trails,... read more etc. He is very friendly and welcomes any questions that guests may have. We were lucky enough to visit on a clear day with little to no wind so that made for awesome pictures!

Pro tip: you may have the option to eat your lunch in the van or wait until later in the tour to sit down and eat somewhere. If you want to make the most out of your time during the tour, definitely eat in the van and use your free time to hike around.

  The wine and waterfalls tour was excellent! Our driver, Woody, was so informative and knowledgeable about Seattle and all the areas the tour included. He followed all safety protocols and... read more was a delight to listen to for the day. I definitely recommend the tour and hope to take other visitors on the tour when they come to visit Seattle. Thank you for such a great time!

  Mark, our tour guide, was really nice, funny, and knowledgeable about Seattle. He led us to some great wineries and Snoqualmie falls as well as the chocolate factory. He even... read more asked us where we would like to be dropped off! Great tour!!!

  Even though we took this trip during COVID, I had a great time! Our bus was below capacity with only 9 people to keep social distancing. They picked... read more us up at our hotel downtown and the small group made it feel personalized, intimate, and made for more time at the various locations.

Lucas was our guide and he was so awesome, friendly, and down to earth, providing knowledge and tidbits of the areas we travelled to and giving us options for what we wanted to do.

There was plenty of time for us to go hiking and do our own thing. I'm so glad I did it and definitely recommend it.

  Lucas was our tour guide, we only had a small group of 5 but I think that made it so much better, rather than a large group. He was super... read more friendly and funny and gave a lot of good tips and suggestions.

The weather was not great, it was pretty snowy and it even started to become a blizzard towards the end but that didn’t ruin our experience at all. He took us snowshoeing down to Narada Falls and we went sledding in Paradise. Overall amazing experience and I would love to come back during the warmer months and do this trip again

  Me & my 8 year old son had a great trip. About 3 miles of hiking & great sites. A long day but worth it!

  Visited 2 wineries and Boehm's Chocolate as well as Snoqualamie Falls. Mark our driver was great. Very small group.

  I was lucky enough to have the business owner Joel take on us on our Olympic National Park tour. He was knowledgeable about all the areas we visited, made our... read more group feel welcomed, and he was very kind and funny. In addition, this tour will have a lot of driving involved and Joel did a wonderful job keeping us safe and engaged in conversation during the drive time. Forewarning - it will be a super long day but worth it. I was quite disappointed our group was not able to see Hurricane Bridge due to it being so foggy (gloomy and rainy weather forecasted for that day) however Joel took us to another hiking area near Crescent Lake with a gorgeous waterfall. I do recommend those who are visiting Seattle to take one day of your time to go on this tour. Beautiful beautiful nature... *chefs kiss*

  We got to see the major sites of Seattle, with frequent stops at places of interest. Our Guide included some of the music and stories about music celebrities from Seattle... read more into the tour. It was a very fun and informative tour.

  We had so much fun our winery and waterfalls tour! On an off season day with only the 2 of us on the tour, I was surprised Customized Tours didn’t... read more cancel! Corey was an amazing guide that didn’t make us feel bad about being the only ones there; he even gave us options to customize the tour a little as a result! Corey was super informative about Seattle and the surrounding areas. Everyone we encountered on this tour was really friendly and accommodating. We bought way too much wine, saw beautiful views, and walked away with some great memories.

  Our guide Shannon arrived on time and immediately it became obvious she likes her job. She was very knowledgeable and entertaining. She made sure to accommodate us to assure an... read more excellent experience. The views of Mt. Rainier were spectacular from multiple locations, the stops along the way gave us wonderful views of the mountains and forests and the multiple spectacular water falls. All-in-all a great day! Thanks Shannon!