Don was a great tour guide! Given the unforeseen circumstances of the weather and fog limiting some views of the mountain, I still enjoyed the overall tour and how positive... read more Don was throughout the trip. I was able to see spectacular views of the waterfalls and learned a lot about Mt. Rainier. I even purchased a National Park Passport which I am excited for!

  Our tour guide Harry did a wonderful job getting us to some of the most beautiful places we've seen. He also told us stories and history of the area.... read more I know that we would not have had the same wonderful experience if we had tried to find all these places on our own.

  Great tour. The guide (Joe) was prompt with the pick ups and agenda, and though he kept us on schedule, at each stop we somehow didn't feel rushed. He... read more even made adjustments to the route to keep us away from crowds and lines. There were several opportunities to see nature and take small hikes. Also, by having an expert guide, we got so many insights that self travelers would miss. We couldn't have had a better experience.

  Mark was a great tour guide. Very knowledgeable, friendly and made the longish ride go quickly is his trivia game! He took us to 3 wineries and gave us sufficient... read more time at each. I love going to the falls would have love to do the full hike but I totally understand why it is not possible. Enjoyed the chocolate factory too! Also on the ride home he gave us restaurant suggestions. We had a great time!

  Me & my 8 year old son had a great trip. About 3 miles of hiking & great sites. A long day but worth it!

  My first day trip was to the Olympic National Park. Our tour guide, Joel, provided a very informative and interesting tour of the Olympic National Park. He showed us... read more everything from the Olympic Mountain Range, to tide pools and a seastack, to an old growth forest! My second day trip was to Mt Rainier National Park. Our tour guide for that trip was Joe. Joe used humor to keep us engaged. The man absolutely knows everything there is to know about Mt Rainier! Also, both guides were extremely knowledgeable in all things Seattle! Both tours were 5 star, and I highly recommend both!

  We had a blast on the wine, falls and chocolate tour with our guide, Mark and the other participants from Detroit and Canada. The drive was beautiful and playing trivia... read more made the time fly by quickly. The staff at the wineries and chocolate shop were great. We highly recommend this tour.

  Mark was a fantastic driver and host. He has a great knowledge of Seattle is quite funny.
Thanks for making our tour one of a kind since many “regular”... read more activities were closed. I would do again.

  Mt Rainier was unfortunately closed due to mudslide during our visit. So the operator very promptly let us know and offered us the option to refund or go on an... read more alternative tour. As the operator did preface, they don't do Olympic during the winter, so this was a trial run. Hence I think the itinerary certainly hasn't been refined well enough ; this tour involves a ferry ride, and due to timing we had to wait 45 minutes or so because we just missed the previous ferry. After we got to the park, we ended up only going to 2 spots due to distance and time, which is certainly less than what we were initially told.

Overall I think our tour guide was great, friendly and helpful ; and the tour company did what they could. Just slightly disappointing that Mt Rainier was closed and we weren't able to get on the original itinerary.

  We had the best experience on our tour yesterday! Lucas was awesome, fun and informative. Really laid back tour and we saw many great sights. Highly recommended.

  We took the day trip to Mt. Rainier with Lucas as our guide. He was excellent and took us to several beautiful places on the mountain including waterfalls, giant trees,... read more and breathtaking vistas of the mountain. The clouds covered the mountain on the side where the tour usually went, so Lucas drove us all the way to the other side of the mountain—and we got to see it! It was stunning and so worth the trip! Lucas was very friendly, and he was a wealth of information about Mt. Rainier and Seattle. He took us on hikes, gave us breaks at just the right time, and helped us get great photos of the day. Such a memorable trip. I would highly recommend it!

  Great time to Mt. Rainier with our Guide, Harry! I love that they pick up at our hotel, since we didn't have a car. The bus we were in was... read more older and pretty noisy, but they do have a newer bus, so hopefully you'll get that one. Harry was very nice and extremely patient with passengers who didn't care to follow instructions. Harry's a saint! Plenty of time was given for each stop, and he gave us anecdotes around each stop, but he didn't talk the entire time, which gave us quiet time, which was nice. Highly recommend this tour!

  Our tour guide, Joe, was absolutely amazing! He went out of his way to make sure everyone had a great time! Perfect visit to Mt Rainer!

  My girlfriend and I did the wine tour yesterday with one other couple and Mark was an amazing tour guide. Very friendly and accommodating the whole time. Mark had a... read more lot of knowledge of the city and made the tour what it was. Snoqualmie Falls were amazing! Highly recommend this tour for anyone on the fence, well worth it.

  Mark the driver is very entertaining, he’s super cool, the drive was beautiful, wine delicious and we met great people!

  OUTSTANDING TOUR. Cory (our guide) was amazing - fun sense of humor, easy to talk to, super informative... Couldn't ask for a better experience overall.

Lots of flexibility in... read more the agenda, so I could even see taking this tour again and have a different experience based on some subtle shifts (time of year, etc).

Loved every moment of it!

  Lucas was wonderful. Took care of us (water, bathroom breaks, food, where to hike, picture taking hints, etc. ) while giving us an awesome experience visiting Mt. Ranier. Very knowledgeable... read more about the area. Best day on our vacay.

  Wow!!!! Fantastic afternoon exploring the city… Capt Steve exceeded expectations. He went above and beyond. He was funny, knowledgeable and supplemented city facts and history with music and laughter. At... read more the end of the tour, he dropped each group off wherever they wanted to go to continue to explore Seattle. Great tour with someone who obviously loves what he does and it shows… thank you!!!

  We booked the Mount Rainier day tour and Joe was our tour guide and driver. We had the most amazing time on this tour with Joe, he gave great... read more information throughout the trip and had funny stories to tell along the way. Our views and scenery were breathtaking, Joe pointed out different things to look at while we were driving through the park and stopped at different areas so we could take picture and site see. This trip was amazing and Joe made it fun and exciting!!

  Loved Mt Rainier! We had many stops at great places with a chance to hike a few different trails, my son and I chose a more challenging hike with... read more melting snow up to a great view of Rainier. Lucas was a wonderful guide with lots of knowledge. Really wonderful day with something for everyone. Highly recommend

  Great tour! Family of 4! Cory was an awesome tour guide! Great stops and Cory was very knowledgeable and engaging!

  Had a wonderful time on this tour. I was originally a little sad that we wouldn’t also be doing Sol de Duc on the same day as we did the... read more three other stops (Hurricane ridge, lake crescent, and the beach), but now I realize it would literally not have been possible since we were picked up at 7am and only made it back to the city at 9pm (they occasionally switch out certain locations based on weather but it’s not possible to do them all in one day time-wise). Joel was great and accommodating when I contacted him the evening before the tour (we were swept up in the Zipcar outage) to possibly change the day. I appreciated the kindness and flexibility. The tour itself was great. We were given the maximum possible time in each location, which was just enough to enjoy the places we visited. Having done a 6 mile Rainier hike the day before, I really appreciated not having to drive several hours or worry about ferry logistics. It was nice to just be able to sit back and relax, nap on the bus, and enjoy the trip, and Joel’s stories. He even managed to get us to a restaurant we wanted to go to right before it closed. Thank you!

  I was lucky enough to have the business owner Joel take on us on our Olympic National Park tour. He was knowledgeable about all the areas we visited, made our... read more group feel welcomed, and he was very kind and funny. In addition, this tour will have a lot of driving involved and Joel did a wonderful job keeping us safe and engaged in conversation during the drive time. Forewarning - it will be a super long day but worth it. I was quite disappointed our group was not able to see Hurricane Bridge due to it being so foggy (gloomy and rainy weather forecasted for that day) however Joel took us to another hiking area near Crescent Lake with a gorgeous waterfall. I do recommend those who are visiting Seattle to take one day of your time to go on this tour. Beautiful beautiful nature... *chefs kiss*

  Our group of 6 so enjoyed our time with Joel on the Olympic Peninsula Tour! I have lived in WA my whole life and I saw beautiful places I have... read more never seen before and learned new things. The day was a great experience for all in our group, from kids to adults and our out of town guest. Highlights of the day were seeing the Seattle skyline from the ferry rides, exploring the tide pools, experiencing the brilliant blue crystal clear water at Cresent Lake, the hidden waterfall and the breathtaking views from Hurricane Ridge. The highlight of our summer. Thanks Customized Tours!

  Lucas was a great guide, providing stories about the park and great insight on hikes at Paradise. Would absolutely take another tour with him.

  From snow-topped mountains to the beach all in one day! This was a great, day-long tour to and through Olympic National Park. Cory was a fantastic guide, allowing us all... read more to move at our own pace.

  Can’t say enough good things about this tour, Lucas was awesome, he was prepared for absolutely everything, he’s a master of spotting mountain beavers too! neat creatures btw...All in all... read more great day, great recommendations, I’ll be back in the summer

  The tour guide was very knowledgeable. We were lucky it was a clear day and we were able to view mount rainier for most of the drive there. On the... read more way there and back you stop at a grocery store for a bathroom break, drinks and snacks. It also has a Starbucks inside. Also on the way there and back you stop At a scenic viewpoint with Mount rainier in the background for pictures. We hiked down to a waterfall, we made it up to the visitor center a little over 5000 feet, and we were able to see and play with a lot of snow. The company also provide snow chains for your shoes, gloves, and other accessories if needed. Make sure to wear her snow shoes and warm clothes including gloves you will have a hard time if you are wearing tennis shoes. The tour guide even went above and beyond returning my daughters camera the next morning to our hotel that she left on the bus. My daughter is 10 and she did very well on this tour. It is a long day of travel but the views and seeing Mount Rainier are worth it. They are honest people and I would definitely recommend this tour.

  This was a nice tour! Cory was knowledgeable, helpful and very friendly. The falls are spectacular, the wine tastings were great and the food was delicious!

  Visited 2 wineries and Boehm's Chocolate as well as Snoqualamie Falls. Mark our driver was great. Very small group.

  Lucas our tour guide was AMAZING!!! He was a plethora of information, he really knew what he was talking about and really showed joy in what he is/was doing...I would... read more recommend him to anyone and everyone.

  All good. Pick up at your hotel. Capt Steve was great!entertaining and considerate. Very nice. I would book it agsin!

  Great Mt Rainier tour with Cody, exceeded expectations. Knowledgeable & engaging guide & stunning scenery. Highly recommend.

  Seeing so many Seattle sights, learning history and meeting new people made for a great experience. Most importantly, James, our tour guide didn't allow blocked streets to ... read more impede our tour. He really made the trip memorable.

  Joel was awesome and very informative. He knew exactly where there would be elk and I thought that was pretty cool. I’m sure not everyone might get that chance. Highly... read more recommend to anyone looking for beautiful views and awesome tour guide!

  Our tour guide Ray was awesome! Very knowledgeable. The waterfall was GORGEOUS! Loved the wine tasting of course. So much fun!

  We were on a tour with Cory, he was amazing guide. Very positive and useful. I am recommended this tour.

  My daughter's favorite part was Hurricane Ridge. There was a lot of wildlife out...Olympic Marmot, MANY deer with velvet and many fawn and the vistas were spectacular. I really enjoyed... read more searching and climbing around in the tide pools of the beach. All in all, a wonderful day!

  We took the four-hour tour of Seattle to celebrate our fortieth anniversary. Our tour guide/driver was very friendly and knowledgeable about all the places we visited, Every place... read more we stopped by, he provided us with an informative, yet entertaining description. The most interesting place we visited during this trip was the Ballard Locks which is a kind of elevator for boats to pass from Puget Sound(sea) to Lake Union. Our guide drove us for clam-chowder lunch at the very busy Pike Place Market. I will not hesitate in recommending this tour for every visitor to Seattle.

  Loved the over all tour. Great information from tour guide Mark. There was plenty of time to take short hikes and great pictures. This was the only tour that has... read more a pickup and drop off less than 2 blocks from Ferry Terminal. Very convenient.